This Privacy Policy explains how Carolina Home Problem Report ("we," "us," or "our"), operating at carolinahomeproblemreport.com, collects, uses, discloses, and protects your personal information when you visit our website. Please read this policy carefully. By using our website, you agree to the practices described below.
1. Who We Are
Carolina Home Problem Report is an independent informational website providing guides and resources for homeowners across the United States, with a primary focus on North Carolina and the broader Southeast region. We are not a licensed contractor, mold assessor, pest control operator, or home inspector. Our content is for general informational purposes only.
Website: carolinahomeproblemreport.com | Contact Email: imwithking@gmail.com | Location: North Carolina, USA
2. Information We Collect
We collect two types of information from visitors to our site.
Information You Provide Directly
We may collect information you voluntarily submit, including when you:
- Email us directly with a question, correction, or business inquiry
- Leave a comment on an article (name, email, and comment content), if commenting is enabled
- Request a quote or referral through a Find Help page, once those pages are live
Information Collected Automatically
When you visit our website, certain information is collected automatically, including:
- IP address and approximate geographic location (city and state level)
- Browser type, operating system, and device type
- Pages visited, time spent on each page, and referring website
- Search terms used to find our site
- Clicks on links, including affiliate links
- Cookie identifiers and similar tracking technologies
3. How We Collect Information
We collect information through the following means:
- Directly from you when you email us or submit a comment
- Google Analytics, which tracks how visitors interact with our site (pages viewed, session duration, traffic sources). Google Analytics uses cookies and may collect your IP address.
- Google AdSense, once our site is approved and begins displaying ads. AdSense uses cookies to serve ads based on your prior visits to our site and other websites. This site does not yet show AdSense ads.
- Affiliate partner tracking systems, currently AlorAir/Argendon, that record clicks on tracked links or promotional codes and resulting purchases. We may add other affiliate programs, such as Amazon Associates, in the future.
- Third-party lead generation partners (such as Angi, Thumbtack, or HomeAdvisor), if and when our Find Help pages go live and include referral links to these platforms.
- WordPress comment system, which collects your name and email if comments are enabled and you submit one.
4. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, operate, and improve our website and content
- To respond to your inquiries, questions, and requests
- To display advertisements through Google AdSense, once approved and active
- To track affiliate link performance and earn commissions on qualifying purchases
- To connect you with local home service professionals when you request a referral, once Find Help pages are live
- To analyze website traffic and user behavior to improve our content and user experience
- To comply with legal obligations and enforce our Terms of Use
We do not sell your personal information to third parties for their independent marketing purposes.
5. Cookies and Tracking Technologies
Our website uses cookies — small text files stored on your device — and similar technologies. Cookies help us and our partners understand how you use our site and, where applicable, serve relevant advertisements.
Strictly Necessary Cookies: Required for the website to function, including the cookie that remembers your cookie consent preference.
Analytics Cookies: Used by Google Analytics to track pages visited, session duration, and traffic sources.
Advertising Cookies: Once Google AdSense is approved and active on this site, these cookies will serve advertisements relevant to your interests and track browsing behavior across websites for that purpose. This site does not yet serve AdSense ads.
Affiliate Cookies: Set when you click an affiliate link (currently AlorAir/Argendon). These allow our affiliate partners to attribute qualifying purchases to our site.
Functional Cookies: Used to remember your preferences, such as whether you have dismissed a notification.
Managing Your Cookie Preferences
You can manage your cookie preferences using the cookie consent banner that appears when you first visit our site. You may also manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.
To opt out of Google Analytics tracking across all websites, visit: https://tools.google.com/dlpage/gaoptout
To opt out of personalized Google advertising, visit: https://adssettings.google.com
Users may also opt out of personalized advertising generally by visiting: https://www.aboutads.info
6. Third-Party Services and Data Sharing
We work with, or may in the future work with, the following third-party services:
Google LLC (Google Analytics): Google collects data about your use of our site through cookies and uses it to provide analytics services. Google's privacy policy is available at https://policies.google.com/privacy
Google LLC (Google AdSense): We have applied to display ads through Google AdSense. Once approved, AdSense will use cookies to serve personalized advertisements as described above. This site does not yet show AdSense ads.
AlorAir/Argendon: Our current affiliate partner for crawl space dehumidifier products. When you click a tracked link or promotional code, AlorAir/Argendon's systems record the click and any resulting purchase.
Amazon Services LLC (Amazon Associates): We may join this program in the future. If and when we do, clicking an Amazon affiliate link may set cookies on your device to track purchases. Amazon's privacy policy is available at https://www.amazon.com/privacy
Angi, Thumbtack, HomeAdvisor: We may work with one or more of these platforms in the future. If and when our Find Help pages go live with referral links to them, submitting a request for a local service quote may share your contact information with that platform and its partner contractors. Each platform has its own privacy policy governing how they use your data.
WordPress and Hosting Provider (Namecheap): Our website is hosted on servers managed by Namecheap, which also serves as our domain registrar. Server logs may capture your IP address and browsing activity on our site.
7. Your Privacy Rights
For All Users
Regardless of where you are located, you have the right to:
- Request information about what personal data we hold about you
- Request correction of inaccurate information
- Contact us with privacy-related questions or concerns
For California Residents (CCPA/CPRA Rights)
If you are a resident of California, you have additional rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA):
Right to Know: You may request that we disclose the categories and specific pieces of personal information we have collected about you, the sources of that information, the business purpose for collecting it, and the categories of third parties with whom we share it.
Right to Delete: You may request that we delete your personal information, subject to certain exceptions permitted by law.
Right to Correct: You may request that we correct inaccurate personal information we hold about you.
Right to Opt Out: You may opt out of the sale or sharing of your personal information. We do not sell your personal information in the traditional sense. Once Google AdSense is active, sharing data with that advertising partner may be considered "sharing" under California law. You may opt out using the cookie consent banner on our site or by visiting https://adssettings.google.com
Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.
To exercise your California privacy rights, contact us at imwithking@gmail.com. We will respond to verified requests within 45 days.
For Other US State Residents
Residents of Virginia (VCDPA), Colorado (CPA), Connecticut (CTDPA), Texas (TDPSA), and other US states with comprehensive privacy laws have similar rights to know, access, correct, delete, and opt out of certain data processing. Contact us at imwithking@gmail.com to exercise these rights.
8. Children's Privacy
Our website is intended for adults and homeowners. We do not knowingly collect personal information from children under the age of 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately at imwithking@gmail.com and we will delete it promptly.
9. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our website uses HTTPS encryption to protect data in transit. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
10. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law. Specifically:
- Email inquiries: retained for up to 2 years
- Website analytics data: retained per Google Analytics default retention settings (up to 26 months)
- Comment data (if comments are enabled): retained for the life of the website unless you request deletion
11. Links to Third-Party Websites
Our website contains links to third-party websites, including affiliate partner sites and, in the future, service directories and local home service platforms. This Privacy Policy applies only to carolinahomeproblemreport.com. We are not responsible for the privacy practices of third-party websites. We encourage you to read the privacy policies of any third-party sites you visit.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements — including, for example, once Google AdSense or additional affiliate programs become active. When we make material changes, we will update the "Last Updated" date at the top of this page. Your continued use of our website after any changes constitutes your acceptance of the updated policy. We recommend reviewing this policy periodically.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Email: imwithking@gmail.com | Website: carolinahomeproblemreport.com | Location: North Carolina, USA
We aim to respond to all privacy-related inquiries within 5 business days.