This Privacy Policy explains how Carolina Home Problem Report ("we," "us," or "our"), operating at carolinahomeproblemreport.com, collects, uses, discloses, and protects your personal information when you visit our website. Please read this policy carefully. By using our website, you agree to the practices described below.
1. Who We Are
Carolina Home Problem Report is an independent informational website providing guides and resources for homeowners across the United States, with a primary focus on North Carolina and the broader Southeast region. We are not a licensed contractor, mold assessor, pest control operator, or home inspector. Our content is for general informational purposes only.
Website: carolinahomeproblemreport.com Contact Email: imwithking@gmail.com Location: North Carolina, USA
2. Information We Collect
We collect two types of information from visitors to our site.
Information You Provide Directly
We may collect information you voluntarily submit, including when you:
- Fill out a contact form (name, email address, message content)
- Subscribe to our email newsletter (name and email address)
- Leave a comment on an article (name, email, and comment content)
- Request a quote or referral through a Find Help form
Information Collected Automatically
When you visit our website, certain information is collected automatically by our technology partners, including:
- IP address and approximate geographic location (city and state level)
- Browser type, operating system, and device type
- Pages visited, time spent on each page, and referring website
- Search terms used to find our site
- Clicks on links, including affiliate links
- Cookie identifiers and similar tracking technologies
3. How We Collect Information
We collect information through the following means:
- Directly from you when you fill in forms or subscribe to our newsletter
- Google Analytics, which tracks how visitors interact with our site (pages viewed, session duration, traffic sources). Google Analytics uses cookies and may collect your IP address.
- Google AdSense, which serves display advertisements on our site. AdSense uses cookies to serve ads based on your prior visits to our site and other websites. Third-party vendors, including Google, use cookies to serve ads based on a user's prior visits to your website or other websites. Google's use of advertising cookies enables it and its partners to serve ads to users based on their visit to our site and/or other sites on the Internet.
- Affiliate partner tracking systems (including Amazon Associates) that record clicks on affiliate links and purchases made after clicking those links.
- Third-party lead generation partners (including Angi, Thumbtack, and HomeAdvisor) when you request a service referral through our Find Help pages.
- WordPress comment system, which collects your name and email when you submit a comment.
4. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, operate, and improve our website and content
- To respond to your inquiries, questions, and requests
- To send you our email newsletter if you have subscribed (you may unsubscribe at any time)
- To display personalized advertisements through Google AdSense
- To track affiliate link performance and earn commissions on qualifying purchases
- To connect you with local home service professionals when you request a referral
- To analyze website traffic and user behavior to improve our content and user experience
- To comply with legal obligations and enforce our Terms of Use
We do not sell your personal information to third parties for their independent marketing purposes.
5. Cookies and Tracking Technologies
Our website uses cookies — small text files stored on your device — and similar technologies. Cookies help us and our partners understand how you use our site and serve relevant advertisements.
Types of Cookies We Use
Strictly Necessary Cookies: Required for the website to function. These cannot be disabled. Examples include cookies that remember your cookie consent preference.
Analytics Cookies: Used by Google Analytics to track pages visited, session duration, and traffic sources. These help us understand how our content performs.
Advertising Cookies: Used by Google AdSense to serve advertisements relevant to your interests. These cookies track your browsing behavior across websites. Google's use of the advertising cookie enables it and its partners to serve ads to your users based on their visit to our sites and/or other sites on the Internet.
Affiliate Cookies: Set when you click an affiliate link. These cookies allow our affiliate partners (such as Amazon) to attribute qualifying purchases to our site.
Functional Cookies: Used to remember your preferences, such as whether you have dismissed a notification.
Managing Your Cookie Preferences
You can manage your cookie preferences using the cookie consent banner that appears when you first visit our site. You may also manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.
To opt out of Google Analytics tracking across all websites, visit: https://tools.google.com/dlpage/gaoptout
To opt out of personalized Google advertising, visit: https://adssettings.google.com
Users may also opt out of personalized advertising by visiting: https://www.aboutads.info
6. Third-Party Services and Data Sharing
We work with the following third-party services that may receive or process your information:
Google LLC (Google Analytics and Google AdSense): Google collects data about your use of our site through cookies and uses it to provide analytics services and to serve personalized advertisements. Google's privacy policy is available at https://policies.google.com/privacy
Amazon Services LLC (Amazon Associates): When you click an Amazon affiliate link, Amazon may set cookies on your device to track purchases. Amazon's privacy policy is available at https://www.amazon.com/privacy
Angi, Thumbtack, HomeAdvisor: When you submit a request for a local home service quote through our Find Help pages, your contact information may be shared with these platforms and their partner contractors. Each platform has its own privacy policy governing how they use your data.
Email Service Provider: If you subscribe to our newsletter, your email address is stored with our email marketing provider. We do not share your email address with third parties for their marketing purposes.
WordPress and Hosting Provider: Our website is hosted on servers managed by our hosting provider (Namecheap). Server logs may capture your IP address and browsing activity on our site.
7. Your Privacy Rights
For All Users
Regardless of where you are located, you have the right to:
- Request information about what personal data we hold about you
- Request correction of inaccurate information
- Opt out of our email newsletter at any time using the unsubscribe link in any email we send
- Contact us with privacy-related questions or concerns
For California Residents (CCPA/CPRA Rights)
If you are a resident of California, you have additional rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA):
Right to Know: You may request that we disclose the categories and specific pieces of personal information we have collected about you, the sources of that information, the business purpose for collecting it, and the categories of third parties with whom we share it.
Right to Delete: You may request that we delete your personal information, subject to certain exceptions permitted by law.
Right to Correct: You may request that we correct inaccurate personal information we hold about you.
Right to Opt Out: You may opt out of the sale or sharing of your personal information. Please note that we do not sell your personal information in the traditional sense. However, sharing data with our advertising partners (Google AdSense) may be considered "sharing" under California law. You may opt out using the cookie consent banner on our site or by visiting https://adssettings.google.com
Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.
To exercise your California privacy rights, contact us at imwithking@gmail.com. We will respond to verified requests within 45 days.
For Other US State Residents
Residents of Virginia (VCDPA), Colorado (CPA), Connecticut (CTDPA), Texas (TDPSA), and other US states with comprehensive privacy laws have similar rights to know, access, correct, delete, and opt out of certain data processing. Contact us at imwithking@gmail.com to exercise these rights.
8. Children's Privacy
Our website is intended for adults and homeowners. We do not knowingly collect personal information from children under the age of 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately at imwithking@gmail.com and we will delete it promptly.
9. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our website uses HTTPS encryption to protect data in transit. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
10. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law. Specifically:
- Contact form submissions: retained for up to 2 years
- Email newsletter subscriptions: retained until you unsubscribe
- Website analytics data: retained per Google Analytics default retention settings (up to 26 months)
- Comment data: retained for the life of the website unless you request deletion
11. Links to Third-Party Websites
Our website contains links to third-party websites, including affiliate partner sites, service directories, and local home service platforms. This Privacy Policy applies only to carolinahomeproblemreport.com. We are not responsible for the privacy practices of third-party websites. We encourage you to read the privacy policies of any third-party sites you visit.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the "Last Updated" date at the top of this page. Your continued use of our website after any changes constitutes your acceptance of the updated policy. We recommend reviewing this policy periodically.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Email: imwithking@gmail.com Website: carolinahomeproblemreport.com Location: North Carolina, USA
We aim to respond to all privacy-related inquiries within 5 business days.